Big Shoe-Zam generally send available items within 48 hours of receiving your order. If items are not immediately available, we provide a note on the item on our website which indicates when we expect it to be available to send. Please see each individual item page for more information on the availability of each item.
We offer FREE DELIVERYon eligible product orders of over $150 when shipping within Australian. If all the items in your order qualify for 'Free Delivery' and your total order value is $150 or more, your order is sent to you for FREE!
We give our Australian customers a range of shipping options designed to meet their needs. If you want economical shipping options, we offer Australia Post parcel post and parcel post satchels for shipping. Or if you are in a hurry, why not choose one of our express shipping options. If you want to receive your items faster, we recommend select one of our competitively prices Australia Post Express Post options or select from a range of competitive courier options through our Termando courier broker service. Shipping rates are displayed at checkout and you are free to select the option that works best for you and your budget.
We ship to a variety of international locations (including New Zealand). To find out if we currently ship to your location, go to your shopping cart and select your shipping country. If your country appears in the list, we can ship to your location. We ship all items internationally via our preferred shipping provider (Australia Post). Delivery costs are calculated at checkout and vary depending on the weight of your shipment.
If you live in New Zealand, all the items in your order qualify for 'Free Delivery' and your total order value is $250 or more, you are also eligible for FREE SHIPPING!
Orders sent outside Australia, may incur charges such as import duties, GST, VAT and other fees. Customers are responsible for paying these fees. We suggest you contact your local customs authority to find out information about the fees that may apply.
You may also elect to pick up your order directly from our office in Burwood, VIC, Australia. Order pick up is by appointment only. If you elect to pick up your order, we will contact you to organise a mutually convenient time.